Privacy Policy

1. Introduction

SAVOUR CRAFT LIMITED ("we," "our," or "us") operates the UGC Creator website and service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

2.1 Personal Information

• Name and email address when you create an account
• Payment information when you purchase credits
• Profile information you choose to provide

2.2 Usage Information

• Product images you upload for video generation
• Videos you create using our service
• Usage patterns and feature interactions
• Device information and IP address

2.3 Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. See our Cookie Policy for more details.

3. How We Use Your Information

• To provide and improve our video generation service
• To process payments and manage your account
• To communicate with you about your account and our services
• To analyze usage patterns and improve our platform
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our platform (payment processors, cloud storage providers)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure payment processing through trusted providers

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at hello@savourcraft.co.uk.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until you delete your account
• Generated videos: 30 days after creation unless saved to your account
• Payment information: As required by financial regulations
• Usage data: Up to 2 years for analytics purposes

8. International Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: